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store policy

privacy & safety

We know your privacy is important to you and we will only use the information that we collect about you lawfully. You will only receive emails from us if you have signed up to receive our newsletter or have become a COLMADE customer.  

The type of information we will collect about you includes:

- your name
- address
- email address

These are collected by Paypal or Klarna for the strict intention of processing your order and will not be used for any other purpose, nor will they be disclosed to a third party. As Paypal processes all payments, we have no access to any credit card numbers or bank details at any point.

payment methods

- Credit / Debit Cards
- PAYPAL

- Klarna

- Apple Pay

cookies

Like most Platforms, COLMADE uses cookies that allow us to recognise you and to customise your experience, and provide us with information about the way our Platform visitors access our Platform. You can find out more about how we use cookies and related technologies below.


What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website or mobile application. They are used to recognise your computer as you move between pages on a website, or when you return to a website or mobile application you have visited previously. Cookies are widely used in order to make platforms work, or to work more efficiently, as well as to provide information to the owners of the platform.


We use cookies to enhance the online experience of our visitors and to better understand how our platform is used. Cookies may tell us, for example, whether you have visited our Platform before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests.
There are two broad categories of cookies:

  1. First party cookies, served directly by COLMADE to your computer or mobile device. They are used only by COLMADE to recognise your computer or mobile device when it revisits our platform.

  2. Third party cookies, which are served by a third party service provider on our platform, and can be used by the service provider to recognise your computer or mobile device when it visits other platforms. Third party cookies are most commonly used for platform analytics or advertising purposes.

Cookies can remain on your computer or mobile device for different periods of time. COLMADE uses both 'session cookies' and 'permanent cookies'. Session cookies exist only while your browser is open and are deleted automatically once you close your browser. Permanent cookies survive after your browser is closed, and can be used to recognise your computer or mobile device when you open your browser and browse the internet again.

minors

The platform is not directed at anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should not use the platform and should not submit any personal information to us.